The menu in this case will provide access to what is commonly referred to as ?public? functions and these do not require the known relationships that a user forms with council when becoming a ?registered? user. All additional functions in ePathway are only available to registered users.
With ?public? access, typically it will be possible to lodge customer service requests (for example, a Lost dog or Noise problem etc), and in some cases the facility to make payments (for example, pay for a parking infringement or similar). This is reflected in the example below.The exact ?public? functions available will depend on the council?s implementation of the system.